'Sib Ultimate won't open, error cannot find entrypoint of NetShareEnum procedure'
Sib Ultimate won't open, error cannot find entrypoint of NetShareEnum procedure
Posted by Redfrog - 09 Jan 02:14PM
Hello all,
I cannot open Sibelius Ultimate.
Anybody familiar with this sudden error?
cannot find entrypoint of NetShareEnum procedure in dll file C:\Program Files\Avid\Sibelius\Qt5Core.dll
I tried several fixes including de-activation and de-install, and windows repair with cmd sfc /scannow
So far nothing is working.
Marcel Baars
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Re: Sib Ultimate won't open, error cannot find entrypoint of NetShareEnum procedure
Posted by Robin Walker - 09 Jan 04:15PM
Do you have any other instances of a file called "Qt5Core.dll" on disk? If so, at what location are the other instances?
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Sibelius 2020.9/7.5.1/7.1.3/6.2/5.2.5, PhotoScore Ult 2020.1, Windows 10 64-bit 16GB. Desktop, and Microsoft Surface Book.
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Re: Sib Ultimate won't open, error cannot find entrypoint of NetShareEnum procedure
Posted by Redfrog - 10 Jan 01:49PM
Yep, one in the Avid Application Manager; C:\Program Files\Avid\Application Manager
Another one in the Avid Link;C:\Program Files\Avid\Avid Link
and the rest, see png
One of the fixes I have tried, is to copy the link from the Avid App. manager but then the error changed in the same error in the Qt5Gui.dll
The Avid\link map seems to have the same Qt5 library as the Avid\Sibelius map, maybe I should copy?
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Re: Sib Ultimate won't open, error cannot find entrypoint of NetShareEnum procedure
Posted by Robin Walker - 10 Jan 02:36PM
You must NOT copy the Qt5 files around. Although they have the same names, the Sibelius versions are customised specifically to Sibelius, and no other version will work in Sibelius. Please restore the correct version.
Your original problem is caused by the wrong Qt5Core.dll file being linked into Sibelius at run-time. What is not yet obvious is why that is happening.
Please check to see whether any Qt5Core.dll file is in any folder which is included in the Windows PATH environment variable.
Please show us a screen-shot of the list behind the "Folders" button of "Audio Engine Options".
Please show us a screen-shot of the contents of the folder:
C:\Program Files\Avid\VSTPlugins\
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Sibelius 2020.9/7.5.1/7.1.3/6.2/5.2.5, PhotoScore Ult 2020.1, Windows 10 64-bit 16GB. Desktop, and Microsoft Surface Book.
Re: Sib Ultimate won't open, error cannot find entrypoint of NetShareEnum procedure
Posted by Redfrog - 10 Jan 03:21PM
about the screen-shot of the list behind the "Folders" button of "Audio Engine Options".
I cannot open Sibelius, how should I make a screenshot?
Attachment folder in Winows PATH env. var..png (111K)
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Re: Sib Ultimate won't open, error cannot find entrypoint of NetShareEnum procedure
Posted by Redfrog - 10 Jan 03:22PM
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Re: Sib Ultimate won't open, error cannot find entrypoint of NetShareEnum procedure
Posted by Redfrog - 10 Jan 03:22PM
Avid plugins
Attachment Avid VSTPlugins.png (8K)
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Re: Sib Ultimate won't open, error cannot find entrypoint of NetShareEnum procedure
Posted by Robin Walker - 10 Jan 05:11PM
Before trying any further diagnostics, I suggest that you do the following:
- shut down and restart Windows;
- uninstall Sibelius;
- reinstall Sibelius.
--
Sibelius 2020.9/7.5.1/7.1.3/6.2/5.2.5, PhotoScore Ult 2020.1, Windows 10 64-bit 16GB. Desktop, and Microsoft Surface Book.
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Re: Sib Ultimate won't open, error cannot find entrypoint of NetShareEnum procedure
Posted by Redfrog - 12 Jan 03:52PM
Same error, I did all you suggest.
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Re: Sib Ultimate won't open, error cannot find entrypoint of NetShareEnum procedure
Posted by Robin Walker - 12 Jan 08:37PM
Please open a Windows command-line prompt window, and type precisely (you can copy-and-paste for accuracy):
reg query HKCU\SOFTWARE\Avid\Sibelius\Preferences\Configuration\PluginEngineOptions\PluginPath64
all on one line, omitting any line-turns introduced by this forum display, and then press Enter. Then take a screen-shot showing both your typed input and the resulting output.
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Sibelius 2020.9/7.5.1/7.1.3/6.2/5.2.5, PhotoScore Ult 2020.1, Windows 10 64-bit 16GB. Desktop, and Microsoft Surface Book.
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Re: Sib Ultimate won't open, error cannot find entrypoint of NetShareEnum procedure
Posted by Redfrog - 14 Jan 03:31PM
Hello Robin,
see detached file
Attachment Clipboard03.png (12K)
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Re: Sib Ultimate won't open, error cannot find entrypoint of NetShareEnum procedure
Posted by Robin Walker - 14 Jan 04:46PM
Thank you. I cannot see any clue to what is causing the problem.
I suggest that you open an online case with Avid Support, by signing in to your "My Avid" account at http://my.avid.com and then clicking the link "Access the Support Center (Portal)".
If/when they solve the problem, I shall be very interested to learn what the solution was.
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Sibelius 2020.9/7.5.1/7.1.3/6.2/5.2.5, PhotoScore Ult 2020.1, Windows 10 64-bit 16GB. Desktop, and Microsoft Surface Book.
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Re: Sib Ultimate won't open, error cannot find entrypoint of NetShareEnum procedure
Posted by Redfrog - 16 Jan 04:44PM
Hello Robin Walker,
sofar no news, Avid is sending me back to Microsoft, it seems to be a Windows problem, I let you know what they tell me.
Marcel Baars
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Re: Sib Ultimate won't open, error cannot find entrypoint of NetShareEnum procedure
Posted by sathorvido - 05 Feb 08:55AM
Hi
I´ve been dealing with exactly the same issue. Contacted Avid who sent me to Microsoft, who sent me an update of Windows wich didn't fix a thing.
Then I decided to try one more reinstall, but this time I tried installing to a different location, then the default, and lord behold it works.
Sæþór Vídó
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Re: Sib Ultimate won't open, error cannot find entrypoint of NetShareEnum procedure
Posted by Em Kosh - 19 Aug 03:32PM
Hi,
I have the same issue recently. Just updated my Sibelius Ultimate. And suddenly it cannot open and have error message of "The procedure entry point NetShareEnum could not be located in the dynamic link library C:\Program Files\Avid\Sibelius\Qt5Core.dll
Please help.
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Re: Sib Ultimate won't open, error cannot find entrypoint of NetShareEnum procedure
Posted by Robin Walker - 19 Aug 04:30PM
> "The procedure entry point NetShareEnum could not be located in the dynamic link library C:\Program Files\Avid\Sibelius\Qt5Core.dll"
No-one has ever been able to figure out this problem.
I suggest that you:
- uninstall Sibelius using the Windows application uninstall feature;
- disable or uninstall any anti-virus/anti-malware utilities in the system;
- re-install Sibelius;
- try launching Sibelius.
Please report back.
--
Sibelius 2021.2/7.5.1/7.1.3/6.2/5.2.5, PhotoScore Ult 2020.1, Windows 10 64-bit 16GB. Desktop, and Microsoft Surface Book.
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Re: Sib Ultimate won't open, error cannot find entrypoint of NetShareEnum procedure
Posted by Pedro Ferreira - 28 Dec 05:45PM
Oh my god i just did what sathorvido said, and it worked!
THANK YOU! I'm literally waited 24 hours for this.
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